Our Services

We service every brand of PC. Below we have provided typical labor costs for repairs we commonly perform.

Malware Removal

Using powerful scans and manual techniques, we remove undesired symptoms such as extra advertisements, webpage redirection or sluggishness.

Storage Device Replacement

Using software designed to rescue data from failing devices, we copy your data to a new drive to remedy issues with Windows not booting, crashing or becoming unresponsive.

Hardware Repair

Regardless of the issue with the PC, you can contact us to so we can provide you with a general idea of what is causing your computer to not operate properly.
Price varies

Password Removal

We can remove a local Windows account password or reset a Microsoft Account password to allow you back into a PC in which the password has been misplaced.

Onsite, Remote or Phone Support

We can travel to your location to set up networking devices or for convenience. Remote or phone support is offered for scenarios in which transporting the computer to our shop is not practical.

Diagnosis of Hardware

We will conduct tests on the PC to verify the cause of the symptoms plaguing the computer. Fee applies completely towards repair and can be adjusted to lower cost at the expense of thoroughness.

About us

Wencol, Inc. - located in Troy, MO - has been serving the Tri-County area since 1985. We provide solutions for your computer needs:

  • Computer sales and service
  • Network setup and maintenance
  • Consulting and diagnostics

We know computers. The personnel that build and repair your devices are the same people that provide customer support. New systems are custom built to meet your specifications, or we can perform upgrades and repairs to your current PC.


Happy Clients


Completed Services


Years in Business


Part-time Employees

The Team

Nathan Francis

Owner & On-site/Remote Technician

Nathan has been the owner of Wencol since January 2013, but worked full-time and part-time for Wencol for a decade before purchasing the business.

Spencer Wheelehan

Computer Technician

Spencer has been a full-time technician since January 2012.

Contact Us

Use the information below to contact us at the shop.

  • Address: 200 Firehouse Lane - Troy, MO 63379
  • Phone: (636) 528-6340
  • Email: nathan@wencol.com
  • Email: spencer@wencol.com
  • Hours:
    • Weekdays: 9:00 - 5:30
    • Saturday: 10:00 - Noon
  • Observed Holidays:
    • New Years Day
    • Memorial Day
    • Labor Day
    • Thanksgiving Day
    • Christmas Day